GDPR Compliance

Last Updated: 21 July 2026

snow-puma is committed to protecting the personal data of all users, including those located in the European Union and European Economic Area. This page outlines how we comply with the General Data Protection Regulation (GDPR).

1. Data Controller

snow-puma acts as the data controller for personal information collected through this website. Our contact details are:

snow-puma
Level 12, 225 George Street
Sydney NSW 2000
Australia
Email: [email protected]

2. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and to access that data along with information about how it is processed.

Right to Rectification (Article 16)

You can request correction of inaccurate personal data or completion of incomplete data we hold about you.

Right to Erasure (Article 17)

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restriction (Article 18)

You can request that we restrict the processing of your personal data in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object (Article 21)

You may object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects on you.

3. Legal Basis for Processing

We process personal data on the following legal bases:

• Consent (Article 6(1)(a)): Where you have given explicit consent for specific processing activities
• Contract (Article 6(1)(b)): Where processing is necessary to provide services you have requested
• Legitimate Interests (Article 6(1)(f)): Where we have a legitimate business interest that does not override your fundamental rights

4. International Data Transfers

As an Australian business, we may transfer personal data outside the EU/EEA. When we do so, we implement appropriate safeguards as required by GDPR, including:

• Standard Contractual Clauses approved by the European Commission
• Ensuring adequate data protection measures are in place

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. You may request information about our specific retention periods.

6. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit
• Access controls and authentication measures
• Regular security assessments
• Staff training on data protection

7. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in high risk, we will also notify affected individuals without undue delay.

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, this period may be extended by up to two additional months, in which case we will inform you of the extension.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.

10. Changes to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.